At Leon Paul, we recognise the importance of maintaining your fencing equipment for both safety and performance. We offer a comprehensive repair and maintenance service for your Leon Paul masks. In this guide, we will walk you through the process of sending in your fencing mask for repair, retrofitting, or refurbishment. Additionally, it's essential to note that we will only refurbish masks of a maximum 10 years, this ensures your safety during fencing activities. Below, we outline the services we offer and their associated costs.
Masks repairs - Mask Retro Fit, FIE Plaque, Loops on Bib, Replace Rubber, Refurbishment, Mask Re-Spray, Top Rivet Repair & Sabre Mask Extrusion Replacement.
Important Note: Maximum Mask Age is 10 Years
For safety reasons, we only repair/ refurbish fencing masks that are a maximum of 10 years old. Masks older than this should be replaced, as they may no longer provide adequate protection.
Let us know the type of repair service you need and provide details about the specific issues with your Leon Paul fencing mask.
You will need to contact our customer service team to book in your repair. They will provide you with a Repair Request Form, which will need to be filled in with your contact information, garment details, and a description of the required repairs or alterations. Be as detailed as possible to help our experts assess your needs accurately. - sales@leonpaul.com
Mask Shipment
Packaging: Safely pack your Leon Paul mask for shipping. We recommend using a sturdy box with padding to protect your gear during transit.
Repair Request Form: Inside the package, include the form with your contact information, the reference number from your request ticket submission, and any additional instructions or preferences you may have regarding your repair.
Shipping Address: Ship your repair to the address provided below and on our website. We recommend using a reliable shipping courier with tracking capabilities to ensure the safe delivery of your garments.
Repairs
Leon Paul Equipment Co. Ltd.
Unit 19 Garrick Industrial Centre, Irving Way, Hendon, London, NW9 6AQ
Assessment and Cost Estimate
Inspection: Once we receive your Leon Paul mask, our repair team will inspect them thoroughly to assess the necessary repairs or alterations.
Cost Estimate: We will contact you with a detailed cost estimate for the required services. You can review and approve the estimate before any work begins. All prices will include VAT.
Pricing: Each repair can cost up to £15 - £120 depending on the size of the repair, with a full refurbishment being £120. Full refurbishment includes the following services - Replacement of rubber padding (front and back), installation of Velcro inside the mask, replacement of corroded rivets, bib exchange (if necessary), fixed bib masks (when applicable).
Repairs and Refurbishment
Expert Work: Our experienced team will perform the necessary repairs with the utmost care and attention to detail, ensuring that your fencing mask is restored to its optimal condition.
Quality Assurance: Before returning the mask to you, we conduct quality checks to ensure that all repairs and alterations meet our high standards.
Repair Duration: Repairs can take up to 2-4 weeks.
Payment and Return
Payment: Upon completion of the repair, we will send you a completion docket. We will then create an order for you as well create a payment link for payment.
Return Shipping: After receiving payment, we will pack and ship your repaired and tailored fencing garments back to your specified address.
At Leon Paul, your safety and satisfaction are our top priorities. Our mask repair and maintenance services are designed to keep your fencing equipment in excellent condition, ensuring both your safety and performance on the fencing strip. If you have any questions or need assistance, please don't hesitate to contact us. We're here to help you stay safe and competitive in the sport of fencing.
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