Returns (USA)

At Leon Paul, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we have developed the following return policy to ensure a fair and efficient process for all customers:

1. Return Window

You may return your purchase within 28 days of the delivery date. After 28 days, we cannot accept returns.

2. Return Process

To initiate a return, please contact our customer service team by phone or email. Please provide your order number and reason for return. Alternatively you can send the item back and fill in the returns form which was provided in your shipment.

410-670-9715

[e-mail]

3. Refunds

If you return your purchase within 28 days of the delivery date, you will receive a refund of your goods to the original method of payment. If the product Is returned in a condition other than its original condition. Note it may take up to 10 working days to process your refund. Shipping charges will not be refunded.

4. Exceptions

Some products may be exempt from our return policy which include custom-made, personalized items and for hygiene reasons, we also cannot offer a return or refund on socks. In these cases, we will clearly indicate the cancellation and return policy on the product page and during checkout process.

5. Return Shipping

You are responsible for the cost of return shipping. We recommend that you use a trackable shipping method and purchase shipping insurance to protect your return shipment.

Send the items to:

Returns
Leon Paul Equipment
c/o Cindy Sirico
7520 Connelley Dr
Suite A
Hanover
MD 21076

Please include the returns form provided in the box. In the event you have lost the returns form, please add a copy of your invoice stating what you would like us to do.

6. Returns & Refund processing

Returns will normally be processed within 10 working days.

Refunds can take up to 15 working days.

7. Changes to this Policy

We reserve the right to modify this return policy at any time, without prior notice. Any changes will be posted on our website and will apply to all purchases made after the date of change.